Frequently Asked Questions
Have a question? You might find your answer below! If not, please contact us: customerservice@sylviassportandresort.com
Pricing
United States Dollar (USD).
Returns
We will gladly refund your in-store or online purchase within 60 days of the original purchase date. Returns are accepted when accompanied by the original or gift receipt and in the original condition with all tags attached. Worn, damaged, soiled or laundered items are not accepted. Gift cards and shipping are nonrefundable.
We reserve the right to refuse or limit returns for any reason.
Defective and faulty products must be returned within 30 days. We will do our best to source a replacement, but in the event that a replacement is not available your purchase will be refunded.
Online returns can be brought into the store or mailed back to us at
14100 NE 20th St
Suite 203
Bellevue, WA 98007
Returns will be processed within 24 hours of delivery. Funds can take up to 5 days to reach your account.
Shipping
We aim to ship orders within 24 hours during our business week of Tuesday - Saturday. Orders made outside of our work week will be fulfilled and shipped Tuesday morning.
We currently only offer shipping to the United States.
Free EXPRESS shipping for orders above $200 (1-2 days).
Free shipping for orders above $100 (2-5 days).
Flat rate shipping $6.99 (2-5 days).