Frequently Asked Questions

Have a question? You might find your answer below! If not, please contact us: customerservice@sylviassportandresort.com

Pricing

United States Dollar (USD).

Returns

We will gladly refund your in-store or online purchase within 60 days of the original purchase date. Returns are accepted when accompanied by the original or gift receipt and in the original condition with all tags attached. Worn, damaged, soiled or laundered items are not accepted. Gift cards and shipping are nonrefundable. 

We reserve the right to refuse or limit returns for any reason. 

Defective and faulty products must be returned within 30 days. We will do our best to source a replacement, but in the event that a replacement is not available your purchase will be refunded.

Online returns can be brought into the store or mailed back to us at 

14100 NE 20th St

Suite 203

Bellevue, WA 98007

Returns will be processed within 24 hours of delivery. Funds can take up to 5 days to reach your account. 

Shipping

We aim to ship orders within 24 hours during our business week of Tuesday - Saturday. Orders made outside of our work week will be fulfilled and shipped Tuesday morning. 

We currently only offer shipping to the United States.

Free EXPRESS shipping for orders above $200 (1-2 days).

Free shipping for orders above $100 (2-5 days).

Flat rate shipping $6.99 (2-5 days).